To foster a vibrant, secure, and harmonious community in Gurgaon by upholding the Haryana Apartment Ownership Act, 1983, and Real Estate (Regulation and Development) Act, 2016. Our RWA commits to transparent governance, resident empowerment, and sustainable living, ensuring every member thrives in a well-managed society.

Core Objectives

- Enhance resident welfare through proactive maintenance, security, and amenities. 

- Promote transparency, accountability, and inclusivity in all operations. 

- Comply with all statutory requirements, including annual audits, AGM disclosures, and fair elections as per RWA bylaws. 

Governance Framework

The RWA will operate under a democratic structure with elected representatives serving fixed terms. Key principles include: 

-Financial Transparency: Quarterly budgets, expense tracking, and audited accounts published mandatorily. 

- Decision-Making: Resident consultations via e-voting for major resolutions, adhering to 51% quorum rules. 

-Compliance: Regular filings with local authorities, anti-corruption measures, and grievance redressal within 7 days. 

Digital Transparency Platform

A user-friendly website will serve as the central hub: 

- Real-time dashboards for committee minutes, maintenance logs, vendor contracts, and fund utilization. 

- Document repository for bylaws, MOUs, and society rules. 

- Issue reporting portal with photo uploads and status tracking. 

All data updated within 24 hours, with public access logs for audits.

Communication & Support Ecosystem

- WhatsApp Chatbot: 24/7 AI-powered assistant  for queries on dues, complaints, events, and rules. Integrates with website for seamless escalations. 

- Helpline Number: Toll-free 1800-XXX-XXXX, staffed round-the-clock for emergencies (security, medical, maintenance). Call logs integrated into the website. 

These tools ensure instant responsiveness, reducing resolution time by 70%.

Sustainability & Community Initiatives

Prioritize green practices: rainwater harvesting, waste segregation, and solar energy per Haryana bylaws. Organize health camps, skill workshops, and cultural events to build community spirit.

Implementation Roadmap

- Phase 1: Launch website, chatbot, and helpline; conduct baseline audit. 

-Phase 2: Train residents on digital tools; hold inclusive elections. 

- Ongoing: Annual reviews with resident feedback surveys.